We guarantee that Nest Care Assistants are:
Experienced in care
Well-trained (our Care Assistants must pass their annual mandatory Care Certificate training, plus many other courses including Dementia, GDPR, Catheter Care and Dysphagia.
Many of our staff hold further qualifications including NVQ Level 3 in Health and Social Care
Enhanced DBS background checked
Fully insured
Reliable and committed
Kind and respectful
Compassionate and caring
Supportive
Enthusiastic and willing to go the extra mile
One of the advantages to our managed homecare service is that we take care of everything: contracts, payroll, NI, training, insurance, holiday / sickness and replacement cover - meaning you can relax in the knowledge that everything is taken care of.
We guarantee the quality of service
We are committed to delivering the highest level of service to keep you safe and happy in the home that you love. We are registered with the CQC who monitor, inspect and regulate care services to make sure fundamental standards of quality and safety are met.
We have the very latest systems in place so that if a Care Assistant is unwell or running late, we are alerted in plenty of time to be able to organise a solution and inform you within minutes.
CQC Registered and Regulated
Nest is an independently-run company registered and regulated by the CQC (Care Quality Commission) with a "Good" Rating. Read the report here CQC.
Providing Reassurance
We understand it is essential to have total peace of mind about the care being provided, and we believe itβs essential to have access to the details of each and every care visit especially if you are a family member who does not live near your loved one. Nest will provide you with access to your own unique Family Hub that the Care Staff update after each visit enabling you to view all the details in your own time including:
Your schedule of visits
Daily Diaries - Care Team's notes from each and every visit
Medication Management information
Goal achievements
A section to leave notes for your Care team
This is all part of the Nest service at no additional charge.
Meet some of the Nest Care Team
Nikki Co-Owner and Director
I am currently a Board Member of the East Berkshire BCA (Berkshire Care Association) who offer support and advice to other care providers in the area.
Afsheen Registered Care Manager
Roshni Care Coordinator
The main reason I joined Nest is because of the small, family-run nature of the company and I love chatting to clients, and love supporting them with whatever help they require whether that booking appointments, ordering medication or sourcing a podiatrist.
Sarah Care Assistant
My clients are extremely special to me, and I enjoy looking after them in their own homes - it gives them such pleasure to be at home surrounded by their comforts, and with a little assistance, they're able to live happy, fulfilled lives. I love working at Nest because of their compassion and and how supportive the whole team is - these traits are rare within the industry.
Some independent reviews from clients and their families:
Awards we are proud to have won
